Precious develops content marketing strategies and frequently blogs for the well-known B2B players. HubSpot, CoSchedule, EngageBay, and Foundation Inc. — this is only a small part of the MarTech brands Precious collaborated with.
Updated:2024-03-06
Reading time:15 m
If you search for B2B sales outsourcing companies on Google, Clutch, G2, and other go-to sources, you’ll quickly get a list of 200+ companies.
But what you need is just 1 firm. A firm with industry expertise. Proven track record. Dedicated experts. And a lot more.
In this piece, we’ll dig into the top 15 B2B sales outsourcing companies and what they offer — and, as a result, help you decide on the best firm for your unique needs. After reviewing the list, we’ll also show you some non-negotiables to consider when outsourcing B2B sales.
Best B2B sales outsourcing companies
Belkins — best overall for appointment setting and lead generation
SalesRoads — best for brands seeking a U.S.-based sales outsourcing partner
memoryBlue — best for multilingual selling and sales recruitment
Martal Group — best for accessing mid to senior B2B sales talent
Callbox — best for brands seeking international expansion
SalesHive — best for U.S.-based SDRs with cold calling expertise
ClickRoads — best for generating appointments via paid ads
CIENCE — best for machine-driven lead generation services
CloudTask — best for assessing vetted B2B sales vendors
Operatix — best for outsourced SDR for B2B Software companies
Sales Focus Inc. — best for full sales outsourcing + worldwide selling expertise
We listened to industry conversations and found popular recommendations mentioned within sales communities.
We checked the track record of these companies. To do this, we found their years of experience, industries served, case studies, and insights from their successful campaigns.
1. Belkins — best overall for appointment setting and lead generation
Notable clients: Sekisui, DeepDyve, OpenTeleHealth, Simply NUC, UC Berkeley, GoHealth Urgent Care, and Cemtrex
About:Belkins provides lead generation and sales appointment setting services for companies in 50+ industries. Since 2017, we have generated over 4.7 million leads and scheduled over 200,000 appointments for 1,000+ clients. Our 200+ team members excel at fueling our clients’ sales pipeline with qualified leads primed for conversion.
Strengths:
Detailed and transparent sales process. Belkins uses a detailed sales process executed by a team of dedicated experts. We start with test lead research, TAM calculation, and ICP specification. When our clients see that we're on the right track, we launch the research at full steam and conduct a thorough lead analysis. Then, our team of qualified specialists launches tailored campaigns and monitors results in real time.
We book sales appointments with hot leads and pre-qualify them on your behalf. Detailed reports and feedback after each campaign make our process transparent. They help you evaluate ROI and make any adjustments to maximize sales performance.
Access to an expert team. We dedicate an entire team of experts — account managers, SDRs, lead research specialists, email deliverability specialists, and content writers — who can quickly scale up and manage your project. Customers praise the transparent and collaborative workflow of our account managers. We act as an extension of their team and work with them to focus on lead quality rather than quantity.
Helping clients generate the best results is an ethos at Belkins.
Besides our services, we’ve developed 2 proprietary products that help us achieve this goal. The first is Folderly, an AI-powered platform used by 150+ companies to optimize email deliverability. The second is Charge, a bulk email outreach tool for Microsoft Outlook.
We also use other sales tools to manage your operations. This includes CRM, sales intelligence, sales acceleration, and sales gamification tools. For sales prospecting and lead generation, we use and recommend LinkedIn Sales Navigator, Crunchbase, and specific open data sources.
Plus, as a certified HubSpot partner, we automate our clients’ sales processes and streamline their sales and marketing activities.
Pricing for our services varies depending on your project, and we offer flexible engagement terms.
Awards: Belkins is one of the top sales outsourcing companies with the most awards globally.
Best in Business for positive impact on climate change (Inc. Magazine)
Stevie Awards: Silver winner in the Sales Partnerships Ethics category, Bronze Stevie Award in the Sales Outsourcing Provider category
2023 Globee Awards: Silver winner for the Best Use of Technology in Sales
Top 1,000 Global Service Providers in 2021 (#206), 2022 (#53), and 2023 (#9) (Clutch Global Awards)
Get up to 300 new opportunities yearly with our cold outreach services. We use the right combo of tools, people, and processes to help you achieve predictable revenue and an over 15% closing rate.
2. SalesRoads — best for brands seeking a U.S.-based sales outsourcing partner
G2: 5.0/5 (11 reviews)
Clutch: 4.9/5 (30 reviews)
Industry focus: Manufacturing, SaaS, advertising, oil and gas, construction, and logistics
Notable clients: Shell, Parker, Microsoft, and Quest Diagnostics
About:SalesRoads is a sales team outsourcing solution for midmarket and enterprise-level organizations. With 16 years of experience and over 500 SDR teams built, SalesRoads is used by America’s leading brands and Fortune 500 companies. Services provided include appointment setting, lead list building, sales intent data research, and SDR outsourcing.
Strengths:
Industrial and manufacturing experience. SalesRoads has expertise in helping industrial and manufacturing companies generate leads with decent odds of closing.
Expert team. SalesRoads dedicates a team of experienced SDRs, sales coaches, researchers, client success managers, and account executives to provide clients with personalized consultations to ensure each company reaches its goals on time. The team reviews metrics weekly and provides detailed reports to clients to maintain transparency.
Flexibility with campaigns. Clients appreciate SalesRoads’ flexibility and attention to detail when designing an outreach campaign. The company adjusts its strategy based on early results, which shows its commitment to delivering value.
Industry focus. SalesRoads only focuses on industries where they have experience. This commitment to quality ensures they tailor every campaign to the client’s industry and requirements. As a result, clients experience a high volume of calls, close rate, and quality of appointments, among other success metrics.
Data-driven methodology. Much of SalesRoads’ success is because of its 4-step data-driven methodology — discover, strategize, test, and accelerate. The process involves an in-depth understanding of clients’ businesses and the marketplaces they operate in. The team creates a strategy from scratch, adopts a results-measured testing approach to gauge how the campaign performs, and adjusts the strategy based on that.
A constant iteration process and regular performance improvement ensure successful outreach campaigns. Pricing for SalesRoads’ services starts at $9,500 per month, according to G2.
Awards: 2023 National and Local (Miami) Excellence Winner in the United States (UpCity)
3. memoryBlue — best for multilingual selling and sales recruitment
G2: 4.4/5 (51 reviews)
Clutch: N/A
Industry focus: High-tech firms, including cybersecurity, SaaS, and EdTech brands
Notable clients: Box, McAfee, Symantec, Couchbase, Evident.io, and Blackboard
About:memoryBlue is a U.S.-based B2B lead generation company founded in 2002. This brand is ideal for businesses that are still considering their need for in-house vs. outsourced SDRs.
In their 20+ years, they’ve served over 2,000 clients by providing email marketing, cold calling, LinkedIn lead generation, BDR outsourcing, SDR outsourcing, and sales lead generation services.
Strengths:
Expertise in international marketers. Though headquartered in Washington, memoryBlue has offices in the U.S., the U.K., and Singapore. They also have a multilingual team that caters to clients across Latin America, Europe, the Middle East, Africa, and Asia-Pacific. This makes memoryBlue ideal for brands that have an eye on international markets.
Sales staffing solutions. This service enables clients to transition outsourced SDRs to their in-house team. Alternatively, clients can hire sales professionals from memoryBlue’s pool of trained and vetted candidates. One in 8 alums from their student marketplace reportedly earn $300K+ annually after 3 years of completing their sales training program.
Awards: memoryBlue is a 10-time Inc. 5000 honoree.
4. Martal Group — best for accessing mid to senior B2B sales talent
This company has been in business for 14 years, has 100 million contacts in its 4 databases, and employs 200+ sales executives (60% in the U.S., 20% in Canada, 10% in the E.U., and 10% in LATAM).
Strengths:
Industry experience. Martal Group has partnered with 2,000+ teams, including startups and Fortune 500 companies, to manage and accelerate their sales pipeline. This gives them the experience to deliver on client projects.
Experienced team. With Martal Group, you can choose an experienced team profile, which includes a sales operations manager, fractional VP of sales, fractional marketing manager, and dedicated SDR. The team spends up to 20 hours learning about your company and business landscape, after which they execute their action plan, including developing pre-qualified lists, facilitating partnerships, and setting appointments.
Omnichannel approach to targeting customers. Martal Group uses multiple channels such as cold calling, cold email outreach, LinkedIn, and social media marketing to maximize engagement for outbound campaigns. This allows them to fill a competency gap that many companies have, causing them to save hours on finding qualified leads.
Pricing for the company’s service is custom, with a 3-month trial for outbound lead generation services and a 4-month trial for complex offerings. After the pilot period, Martal Group offers clients a monthly subscription.
Awards: Martal Group has been a recipient of a few awards.
Ranked as one of the Top Sales Outsourcing B2B Leaders in 2022 (Clutch)
Ranked as one of the Top Global Service Providers in B2B call centers in 2022 (Clutch)
#3 in business services for 2021 by Clutch for all of Canada
5. Callbox — best for brands seeking international expansion
G2: 4.4/5 (79 reviews)
Clutch: 4.6/5 (98 reviews)
Industry focus: IT, cloud computing, SaaS, telecommunications, healthcare, cyber security, fintech, marketing and advertising, financial services, manufacturing and distribution, and logistics
Notable clients: Microsoft, Google, Amazon, HP, Acer, Zendesk, and Intel
About:Callbox is a California-based lead generation company established in the U.S. in 2004. The company has an impressive customer base of 15,000+ clients in over 60 countries. Callbox has leveraged human expertise and AI to deliver over 20K campaigns and over 1 million leads since its inception.
Strengths:
Multichannel and account-based marketing approach. Callbox uses a multichannel and account-based marketing approach to generate leads for B2B companies. With Callbox, companies can connect with prospects through voice, email, social, chat, website, and webinars.
Huge contact database. According to Callbox, they maintain a database of over 44 million business contacts from companies globally. This data positions Callbox to create targeted marketing campaigns for its customers.
Large team. Callbox has an employee strength of 700 people that provide cross-border sales and marketing solutions.
International outsourcing team. By providing support in 15+ languages, they can serve as a regional partner across North America, Latin America, Europe, the Middle East, Africa, and Asia-Pacific. This makes Callbox great for companies seeking a go-to-market strategy in foreign markets.
Callbox has 4 robust packages and provides custom pricing for each.
Awards: Clutch recognized Callbox as one of the Top Lead Generation Companies in 2023.
6. SalesHive — best for U.S.-based SDRs with cold calling expertise
G2: N/A
Clutch: N/A
Industry focus: SaaS, travel, and internet services
Notable clients: Shopify, Stanley Black & Decker, and Asurion
About:SalesHive is a fully remote outsourced B2B lead generation agency concerned with accelerating growth for B2B companies. They’ve grown from a team of 2 in 2016 to 50+ people, serving clients like Shopify and Asurion. SalesHive has booked over 81,000 meetings for 250+ clients across every major industry.
Strengths:
Remote sales reps. SalesHive works remotely in the U.S. This enables them to assemble the best team for you by hiring U.S.-based sales reps based on expertise, not location.
Provides cold calling services. Unlike most sales development teams, SalesHive offers cold calling services. Beyond that, they use a multichannel approach for lead gen, letting you select from cold calling, email, LinkedIn, and direct mail.
Sales development platform. SalesHive has its own sales development platform for managing the entire outreach process. One of their platform’s notable features is multivariate testing. They use this feature to A/B test email variables — including subject line, first line, value proposition, call-to-action, and more — and optimize email messaging.
Collaborative sales process. During onboarding, they prepare a custom page sales playbook for you, and they don’t start billing until you’ve approved the strategies.
Pricing starts at $6,000/month and goes up to $12,500/month for the highest tier. Their packages are available month-to-month, so they don't lock clients into long-term contracts.
Awards: SalesHive has been in the outsourcing space for 7+ years. However, they don’t have any awards yet.
7. ClickRoads — best for generating appointments via paid ads
G2: N/A
Clutch: N/A
Industry focus: Edtech, martech, branding, and AI & machine learning
Notable clients: Frostbite, Born & Bred, Folderly, and Codio
About:ClickRoads is a B2B digital marketing agency that drives leads and revenue for clients using paid ads. We founded this agency in 2024 to help you leverage our Google Ads expertise. For instance, we helped a branding agency, Born & Bred, set 10 appointments. We also lowered the cost of paid search ads by 36% for the first week after optimizing.
Strengths:
Experience.We launched ClickRoads to keep our customers from wasting money on paid ads as we did in 2022. While we spent a huge amount, we generated little results. But in 2023, we brought in a team of experts and spent $350,000. This time, we succeeded, and Google Ads became our second best-performing lead gen channel.
Access to an expert team. At ClickRoads, you can access the same team of experts that helped us excel.
Related services. Besides creating paid ad campaigns optimized for conversions, ClickRoads designs account-based marketing (ABM) campaigns. This involves defining your ICP and buyer personas and mapping your buyer’s journey so you can tailor your campaigns to clients' unique needs. ClickRoads also provides branding services that give your sales resources an identity to help them convert.
Awards: ClickRoads has no awards yet because it was recently launched in 2023.
8. CIENCE — best for machine-driven lead generation services
G2: 3.8/5 (173 reviews)
Clutch: 4.4/5 (135 reviews)
Industry focus: B2B, IT, marketing, manufacturing, financial services, software development, biotechnology, education and training, e-learning, etc.
Notable clients: Google, Uber, Okta, Yamaha, and Microsoft
About:CIENCE is one of the most recognized B2B appointment setting firms with locations in Europe, the USA, and LATAM. The company offers B2B lead generation solutions with its software and dedicated SDR team. CIENCE has helped over 2,500 organizations across several industries since its inception in 2015. CIENCE uses research, multichannel outreach, and appointment setting to create outreach campaigns and get qualified leads.
Strengths:
Access to software solutions. CIENCE uses its sales intelligence software — the GO Platform — to create an ideal customer profile and build a smart list of potential customers for users. The sales intelligence software produces up-to-date records, broad account data points, and accurate contact details to maximize your outreach.
Persuasive sales outreach and customer support. Customers praise CIENCE’s persuasive and diligent approach to sales outreach. Plus, their dedicated customer support teams are always fast to answer any query.
Straightforward sales process. First, companies provide CIENCE with a list of target prospects. After that, CIENCE researches target companies and identifies relevant contacts for outreach campaigns. CIENCE’s team then collaborates with clients to create a calling script, email cadence, or LinkedIn messaging campaign. Weekly meetings covering outreach metrics and valuable KPIs keep clients updated.
Transparent operations. CIENCE is transparent in its operations and offers access to dashboards that show progress overview, process gaps, and areas for improvement. The service portfolio of this company is vast, so it’s difficult to outline a separate pricing plan.
Besides its free GO Show plan, all pricing plans are custom and are available on a monthly and annual subscription.
Ranked among the Top 1,000 Global Service Providers 6 times (Clutch)
2023 Spring Leader Award for the CIENCE GO Data and GO Digital products (SourceForge)
Ranked #971 among America's fastest-growing companies (Inc. 5000)
9. CloudTask — best for assessing vetted B2B sales vendors
G2: 4.9/5 (167 reviews)
Clutch: 5.0/5 (13 reviews)
Industry focus: General
Notable clients: NotionDrop and Aloware
About:CloudTask is a B2B sales services marketplace established in 2014. The company cuts down research time and overhead costs by providing you with vetted and experienced sales professionals. With CloudTask, you can choose from hundreds of candidates that align with your niche, region, and other factors. CloudTask offers sales development, consulting, training, and customer success to agencies and sellers.
Strengths:
Filtered list of B2B sales vendors. CloudTask allows you to evaluate sales services based on offering, pricing range, pricing model, payment frequency, success metrics, and more. This helps you narrow your vendor list with several filters.
Assistance from sales outsourcing specialists. CloudTask’s sales outsourcing specialists provide you with feedback and help you schedule interviews with your shortlisted agencies. They also relay follow-up questions on your behalf. Once you find an agency, you can use credit cards to pay on the CloudTask platform and earn points or cash back at no extra cost.
Simple pricing model. Unlike regular marketplaces, CloudTask does not mark up the prices of its vendors. Rather, it uses a simple pricing model of keeping 15% of what your preferred agency charges when you pay through the CloudTask marketplace.
Award: Best CEOs for Diversity at Work award in 2019 (Comparably)
10. Operatix — best for outsourced SDR for B2B Software companies
G2: 4.5/5 (140 reviews)
Clutch: 4.7/5 (27 reviews)
Industry focus: Cybersecurity, big data analytics, infrastructure, and cloud
About:Operatix specializes in accelerating pipeline and revenue for B2B software brands globally. Established in 2012, the company became a subsidiary of memoryBlue via a 2023 acquisition.
Operatix has 300+ SDRs who work at its London headquarters and 3 other global offices. The company has an impressive track record of serving 800+ happy clients and building a pipeline worth $2.1 billion annually. Beyond serving popular companies like Adobe, Google, and Oracle, they help emerging brands like Qubole and Eseye.
Strengths:
Niched expertise. Operatix’s services include outbound sales development, inbound response management, demand generation, account-based marketing, and sales recruitment. But their biggest selling point is their focus, knowledge, and niched expertise of the B2B tech market. Their clientele comprises B2B software vendors only, which makes them a good fit for other B2B software companies.
Multilingual team. Operatix has a multilingual team that gives them access to and a deep understanding of international markets. The team speaks 22 languages, giving them an edge to serve clients in North America, LATAM, EMEA, and APAC.
The different services Operatix offers make it hard to offer pricing plans tailored to all customers. As a result, Operatix provides potential clients with custom pricing.
Awards: In 2023, Operatix received some great awards.
Clutch recognized Operatix as a Top Lead Generation Company in Dallas and a Top Sales Outsourcing Company in the UK and Singapore.
11. Sales Focus Inc. — best for full sales outsourcing + worldwide selling expertise
G2: N/A
Clutch: N/A
Industry focus: Energy, telecommunications, healthcare, IT, and manufacturing
Notable clients: HP, AT&T, British Petroleum, Sprint (now part of T-Mobile), and TXU Energy
About:Sales Focus Inc. (SFI) is one of the oldest companies on this list. Established in 1998, SFI was one of the early pioneers of sales outsourcing, and the brand has since solidified itself as a global leader in this sales category.
SFI has served over 2,000 businesses, including startups and Fortune 500 companies. They've generated a gross revenue of over $1.2 billion for their clients and have offices in Charleston and Maryland. Beyond international sales outsourcing, SFI offers inside sales, outside sales, and co-sourcing services.
Strengths:
Swift deployment of outsourced sales teams. SFI takes pride in its ability to swiftly deploy an outsourced sales team of any size within the U.S. or internationally in a maximum of 45 days. Although they have only 2 offices, their global partners make this possible. For instance, businesses that require a small team of 2 salespeople can get them in under 15 days.
Option to hire top-performing salespeople. If you like your sales agent, SFI lets you hire them after the contract expires.
Thorough assessment of sales agents. SFI is particular about protecting your brand image. To achieve this, they employ their sales agents instead of working with contractors. They also conduct rigorous background checks, training, and assessments to ensure you have the best people representing your brand.
Proven sales methodology. SFI has proven that its trademarked sales methodology, “S.O.L.D.™,” works across all industries.
Awards: In 2023, SFI ranked on the Inc. 5000 list for the third time in its 26-year history.
12. EBQ — best for comprehensive sales and marketing
G2: 3.9/5 (16 reviews)
Clutch: 4.8/5 (33 reviews)
Industry focus: Computer software, nonprofits, media & communications, manufacturing, and higher education
Notable clients: BigCommerce, FirstClose, Webroot, and Asure
About:EBQ is an outsourced sales and marketing agency established in 2006. Its core goal is to help businesses execute their business plans. Today, the company provides full-service support that covers all stages of the buyer's journey. This helps customers to fill their pipeline, improve sales velocity, and increase revenue. The EBQ team is based in Austin, Texas, but they work remotely for businesses of all sizes and industries.
Strengths:
Great company culture. EBQ’s famous and award-winning company culture creates a positive customer experience.
Integrated outsourcing services. EBQ provides CRM consulting, data collection and enrichment, marketing, appointment setting, sales, and customer experience services. Each service targets a phase in the buyer's journey, which helps EBQ move customers down the funnel faster.
Pricing for these services starts at $6,000 per month in a month-to-month contract.
13. TaskDrive — best for AI-powered virtual assistants for sales and marketing
G2: 4.9/5 (8 reviews)
Clutch: 5/5 (11 reviews)
Industry focus: SaaS, web development, cloud, business consulting, and skin care
Notable clients: OptinMonster, Single Grain, and Unitas Global
About: TaskDrive is an AI-powered virtual assistant (VA) platform that caters to repetitive tasks like lead research, data enrichment, appointment setting, and LinkedIn outreach. Over 500 clients in 50+ countries have used TaskDrive to free up over 8 million hours, letting them focus on high-value activities.
Strengths:
Goes beyond task management. Appart from task management, TaskDrive’s VAs are expertly trained in specific sales and marketing tasks. They’re also trained to complete their tasks using the latest AI tools.
Improve productivity of salespeople. With TaskDrive, sales teams can increase productivity by eliminating repetitive work and delegating them to their VAs.
Pricing for the TaskDrive monthly assistant plan is $2,500. Users who wish to cancel their subscription must provide a 2-week cancellation notice.
14. Upcall — best for telemarketing outsourcing
G2: 4.5/5 (1 review)
Clutch: 5/5 (16 reviews)
Industry fcus: Tech, finance, and telecommunications
Notable clients: LG, Airbnb, Y Combinator, QuickBooks, and Siemens
About:Upcall is a top pick for brands that are finding a B2B call center. This company is located in the U.S. and has 400+ companies as clients. The brand helps businesses generate leads using its SaaS outbound calling platform and a team of professional callers. Upcall also lets users engage leads via email and SMS.
Strengths:
Fast, scalable, and cost-effective outbound calling solution. Upcall uses automatic phone call alerts to ensure its callers reach all your contacts. It also helps you qualify leads and follow up as often as needed, causing you to convert opportunities.
Automation and tracking. With Upcall, you can create customer scripts and questions for calls. After a campaign, you can monitor results with your analytics and listen to call recordings.
Hires the best salespeople. According to Upcall, they ensure quality interactions by hiring only the top 3% of salespersons.
Integrates with CRM tools. This SaaS platform integrates with various CRM tools, so fitting it into your workflow is easy.
Upcall provides custom pricing for its standard, reseller, and enterprise pricing tiers.
Award: In 2021, Clutch recognized Upcall as a Top Call Center Company.
15. MarketStar — best for long-term SDR partnership
G2: 4.8/5 (2 reviews)
Clutch: N/A
Industry focus: Software, advertising, martech, telecom, and IT
Notable clients: N/A
About: Founded in 1988, MarketStar is the oldest sales outsourcing company on this list. They specialize in revenue generation and outsourcing solutions for businesses of all sizes. MarketStar is headquartered in Utah, covers 90+ countries, has about 3,950 employees globally, and has served over 385 clients in the last 3 decades.
Strengths:
Great aggregate customer satisfaction (CSAT). MarketStar has an aggregate CSAT score of 94%, suggesting customers have been pleased with their services over the years.
Long average client tenure. The company’s average client tenure is as long as 8 years, and it boasts an annual client revenue growth of over $10 billion.
Selecting a B2B sales partner on a whim will cause you to burn cash and resources and lose revenue. To avoid such an outcome, here are 10 questions to ask when outsourcing B2B sales to a vendor.
Do they have industry expertise?
The right B2B outsourcing company must have industry knowledge, specific skill sets, and access to the right resources. The buyer personas for companies differ, but relevant industry experience gives sales teams an idea of what their prospects expect. It also saves time when you don’t have to get the team up to speed on market trends and best practices.
Do they provide value for money?
Before you commit to an outsourcing company, confirm that they provide value for money. You can evaluate this by reading lots of the company’s reviews. If the company has reviews on platforms like Capterra, it makes the process easier. Why? Customers rate the value for money they get from vendors. For instance, Belkins has a rating of 4.9/5 in the Value for Money category on Capterra.
For B2B companies, a proven track record exists in logos from past customers and case studies. Belkins’ 60+ case studies highlight a range of clients who experienced specific challenges and solved them with Belkins’ help.
You can also research further and contact these clients for firsthand feedback. Ask questions about engagement, problem resolution, customer support, and overall satisfaction.
Does their outsourcing model fit your company?
The outsourcing model of your preferred vendor has to fit into your company's goals. Here’s how they look:
Sales consultancy and training. Instead of outsourcing the sales process directly, you engage external experts to evaluate and improve your internal sales strategies, processes, and team.
Account-based marketing outsourcing. This model is tailored for B2B companies targeting specific high-value accounts. Outsourced partners adopt this approach to create and execute personalized marketing and sales campaigns directed toward decision-makers in enterprise companies.
Partial outsourcing. This covers a few tasks like lead generation, sales qualification, or using the service of outsourced appointment setters. This model lets your in-house team focus on high-value activities like closing deals.
Full sales outsourcing. This covers lead generation to closed deals, and it suits startups that are entering new markets. However, we don’t recommend it. Joshua Pratt, outreach expert at Belkins, explains why:
What pricing models do they use?
Outsourcing vendors use 2 models to set their B2B appointment setting services cost. The first is fee-for-service. The second is pay-for-performance. See what’s included in both pricing models:
Asking about the model a company uses ensures you don’t waste time with brands that are not a fit. Belkins uses the retainer model, enabling clients to access its comprehensive bundle of services. Below is a quick rundown of what goes into our process and pricing:
Can they walk you through their sales process?
What’s the workflow process of your preferred vendor? Is it flexible? What methods do they use to track progress and prioritize tasks? Is there an analytics component?
Complete visibility into what’s happening behind the scenes gives you the freedom to plan, adjust tactics, and measure KPIs. For example, if experiences show you July and August are slow months for sales because of the summer holidays, give your input and shift resources to other high-value activities.
Will you work with dedicated sales outsourcing experts?
Many marketing and sales service providers offer complementary services, and that’s great. It allows you to scale up or down without switching vendors. What matters is whether it involves multiple dedicated teams or 1 team managing multiple clients.
The latter is problematic because you need experts who understand even the most complex problems. It may also be an issue if multiple teams report to the same person, who may be spread too thin to handle the demand or lack expertise in multiple areas.
Do they offer flexible engagement contracts?
Some B2B sales outsourcing companies offer month-to-month contracts. Others have fixed contract terms, and few have flexible engagement arrangements. If you’re uncomfortable with any of these contract types, ask the vendor if they are flexible so you can decide to move forward or look for another vendor to work with.
Is their tech stack ideal for your needs?
Sales prospecting, nurturing, appointment generation in B2B — the list continues. Each of these activities requires different tools, and it’s essential to select a vendor with an integrated tech stack that minimizes system-hopping so you can access customer data across platforms. Data security and ownership should also be non-negotiables.
Do they apply a data-driven methodology?
Although data-driven methodologies are the foundation of sales processes, some vendors may not have the resources or systems to measure and address customer touchpoints.
Look for best practices like customer segmentation, lead scoring, and personalized messaging that deliver tangible results. You should also look for a vendor who can provide weekly or monthly reports on progress, sales trends, and customer feedback.
Share the article:
Subscribe to our blog
Get the ultimate insights on the B2B trends and hands-on tips from sales professionals.
Precious develops content marketing strategies and frequently blogs for the well-known B2B players. HubSpot, CoSchedule, EngageBay, and Foundation Inc. — this is only a small part of the MarTech brands Precious collaborated with.
